Privacy Policy | AnushthanWala

Introduction

AnushthanWala is a digital platform owned and operated by SoftMaji InfoTech Pvt. Ltd., designed to connect users with verified religious service providers including Pandits, decorators, and other ceremonial professionals.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our mobile applications, website, and related services.

Information We Collect

From Users

Name, contact number, email address, and profile details
Service location, booking preferences, and schedules
Transaction references and booking history
Customer support interactions and feedback

From Service Providers

Identity and KYC verification information
Services offered, experience, and availability
Banking details for settlements and payouts
Ratings, reviews, and performance metrics

How We Use Your Information

To process bookings and connect users with providers
To enable secure payments and settlements
To send confirmations, reminders, and service alerts
To provide customer support and dispute resolution
To improve platform quality and user experience

Information Sharing

We do not sell or rent personal information. Data is shared only where necessary to complete bookings, process payments, comply with legal obligations, or operate essential platform services.

Data Security

We employ industry-standard technical and organizational safeguards to protect user data. Payments are processed through PCI-DSS compliant gateways. Sensitive payment credentials are never stored on our servers.

Your Rights

Access your personal information
Request correction of inaccurate data
Request account deletion or deactivation

Data Retention

Personal data is retained only for as long as necessary to fulfill service obligations or comply with applicable legal requirements.

Contact Information

SoftMaji InfoTech Pvt. Ltd.
Lucknow, Uttar Pradesh, India
Email: hello@softmaji.in