Refund Policy

Booking Confirmation

Once a booking is confirmed and payment is successfully completed, it is considered final unless canceled in accordance with this policy.

User-Initiated Cancellation

• Cancellations made sufficiently in advance may qualify for a partial or full refund
• Late cancellations may be ineligible due to scheduling and preparation commitments
• Refund eligibility depends on service type and timing of cancellation

Service Provider Cancellation

In the event a service provider cancels a confirmed booking due to unavoidable circumstances, users may be offered:

• A full refund, or
• Rescheduling of the service at no additional cost

Non-Refundable Situations

• Services already performed or partially completed
• User unavailability at the scheduled service time
• Incorrect or incomplete booking details provided by the user
• Delays or disruptions caused by force majeure events

Refund Processing Time

Approved refunds are processed via the original payment method. Processing timelines vary by payment gateway and banking institution and typically range from 5 to 10 business days.

Platform Responsibility

AnushthanWala operates as a facilitator between users and independent service providers. Refund determinations may require coordination with the respective service provider.

Changes to This Policy

We reserve the right to amend this Refund Policy at any time. Updates will be effective immediately upon publication on the platform.